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Hair Cuttery - Patrick Henry Mall

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Hair Cuttery - Patrick Henry Mall
Hair Cuttery - Patrick Henry Mall
(9 Reviews)
> Get Phone Number & Directions
12300 Jefferson Avenue Suite 201 Newport News, VA 23602
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
2.5 star average for Recommended
Value
4.5 star average for Value
Staff
3 star average for Staff
I was there yesterday, i asked the lady if my hair style will stay all day she said oh yes !!! As soon i got home the pins came out and my hair started falling out!!! I paid her $50+$10 tips . And the style didn't even look like the picture that I showed her . My sister did her hair too and they charged her $100 and all she did was curls!!! I was horrible anyway . I won't go there anymore !!
by hajir xxx.xxx.5.127
August 23, 2015
It was advertised all over the mall that weekend about military appreciation, so I asked if they give military discount and the lady (appears to be the manager) said " we'll give you a dollar" in a rude manner. A hairdresser took my daughter grumpily at the back. My daughter said she was rough on her hair while doing the procedure and she came out with dripping wet hair. They charged me $90.00 for merely doing 12 foils (partial highlight). I would not recommend this salon for their very poor customer service and I feel insulted as an active duty service member.
by active duty xxx.xxx.29.78
October 14, 2014
Does this provider maintain a professional appearance?
Yes
by Anonymous xxx.xxx.132.130
July 17, 2014
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Does this provider listen to your concerns and respond respectfully?
Yes
Did the waiting room smell clean?
Mostly
Did this stylist ever take personal phone calls during your beauty treatment?
No, they've never taken personal calls with me
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.161.40
April 22, 2014
Did this provider have an entertaining selection of waiting area magazines?
Absolutely! They were very entertaining!
Would you refer a friend or family member to this salon?
Maybe, I'm not sure if I loved them that much.
Did you spend a lot of time in the waiting area at this salon?
The wait wasn't terrible, but it wasn't the best
Was the staff at this salon friendly?
They were decent
Did the stylist spend extra time washing your hair?
Yes, she/he even massaged my scalp. It felt great!
by Yvonne xxx.xxx.20.242
February 28, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this salon offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.134.130
January 04, 2012
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous xxx.xxx.15.4
September 07, 2011
Did this provider have reasonable prices?
Yes
Would you recommend this provider to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.145.20
July 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 12, 2011
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Map and Directions
12300 Jefferson Avenue Suite 201, Newport News, VA 23602