My hair color appointment turned out to be a disaster. I showed them a picture of a red hair color that I wanted. When she was done my hair color was such a dark brown that it looked black! Absolutely no red. I came back to the salon to have it fixed. She used a stripping agent to lighten the very dark brown and then put some highlights in but when she was done I only a very few highlights and still no red...still looked awful...and they actually charged me to put in the highlights I needed because they screwed up major in the first place. I then had to go to a different salon to have further color correction.
While I was there. They always listen to every question or concern I may have. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They have the best service I’ve ever seen. I've always appreciated how reliable they are.
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