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Jordi Kellogg, MD

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Jordi Kellogg, MD
Kellogg MD Brain & Spine
(3 Reviews)
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9200 SE 91st Avenue, Ste 340 Portland, OR 97086
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Staff
2.5 star average for Staff
Environment
3.5 star average for Environment
Value
4 star average for Value
My appointment was scheduled for 10:30. I arrived about 10:18. When I got there there was one other couple waiting. A little before 11:00 they were called back. I inquired with the staff "Is he running behind?" "You will be the next one called back" was their response. Two other people arrive, one states that she has an 11:00 appointment. She is almost immediately called back, before me. Sure enough the other one is also called back shortly thereafter. I am now internally seething because it is now around 11:15. At about 11:23 I am called back and the staff person states, "I am so sorry for that long wait. This does not usually happen." I tell her that I am annoyed because two people who came in after me went in before I did. She tells me that one was a post-op appointment that" is very quick." I tell her that I do NOT care how little time it takes, I had an appointment a whole half hour before hers. The other she tells me is laying down due to not be able to sit. I believe her because the person was in obvious pain, but I did not know this at the time, only that she goes in before me. At about 11:28 Dr. Kellogg comes in, offers a handshake, and says nothing about being a freaking HOUR late. He turns to my x-rays on the screen and starts rattling off some very clinical terms about my condition as if he was also a speed reader. I am trying to absorb all this information and ask a few questions. His reply "I didn't say that." A few more rapid clinical terms later I ask another question. Same reply " I didn't say that." He spent about 25 minutes with me and honestly I really did not know much more about my condition when I left than when I walked in. Although I do believe that he is a good neurosurgeon and I might go to him if I decided to have surgery, he came off as arrogant, semi rude and seemed not really interested in helping his patients understand their conditions. My first impression was not a good one.
by PO'd and Perplexed xxx.xxx.169.159
June 07, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.225.17
September 06, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 12, 2011
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Map and Directions
9200 SE 91st Avenue, Ste 340, Portland, OR 97086