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Melissa Smith, D.P.M.

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Melissa Smith, D.P.M.
(20 Reviews)
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5242 Dawes Ave Alexandria, VA 22311
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.8.37
June 17, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Would you recommend this podiatrist to others?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.110.198
May 29, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.127.50
December 12, 2012
Their office was well organized and clean. They were very considerate and professional. They paid close attention to me and all of my questions were answered. I was very comfortable the entire time. I felt very safe in their care. I definitely trust them.
by dwn2dabone xxx.xxx.250.13
October 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.82.34
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.84.241
April 12, 2012
I was confident that they were using the latest treatment methods. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by gdgranata
February 21, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 21, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 03, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
October 26, 2011
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Map and Directions
5242 Dawes Ave, Alexandria, VA 22311