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Wuesthoff Progressive Care Center

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Wuesthoff Progressive Care Center
Wuesthoff Progressive Care Center
(12 Reviews)
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8050 Spy Glass Rd Melbourne, FL 32940
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.82.242
September 26, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.87.66
September 05, 2013
Was the waiting area spacious?
No, multiple people had to stand
Does this provider treat their staff well?
Kind of, but not very well
Does this provider have helpful information available online?
Yes, but very little
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous xxx.xxx.220.235
May 06, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.53.56
April 30, 2013
Would you recommend this nursing home to others?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Deborah Cohen xxx.xxx.53.56
December 09, 2012
I knew from day 1 this wasn't the best place. If we tried to get help in the room it would take 30 to 50 minutes and sometimes no one would come. They acted like we were bothering them. They didn't notice my father had a fever and turned on the AC! I asked for someone to check his temp and sure enough he had a temp of 104 and was off to the ER. If I hadn't said anything I don't think my dad would have made it to the morning. The ER actually asked how he got to this and why nothing was done.
I don't want any other families to go through what we did. We have a long road ahead of us because of that infection. It massively effected my father, mentally and physically and there is no doubt in my mind they are to blame. It breaks my heart that these people are in charge of elderly care and Heath. I feel bad for anyone that doesn't have friends or family to be their voice and eyes and ears.
The other review was very correct- my dad left worst then how he went in!
by So sad xxx.xxx.14.88
December 05, 2012
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
February 07, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you recommend this nursing home to others?
Yes
by Anonymous
November 09, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider late to your appointments?
No, they were on time
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
November 02, 2011
They paid close attention to me and all of my questions were answered. They have a very good professional reputation. I know that I'm under the care of an expert. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by katie
October 19, 2011
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Map and Directions
8050 Spy Glass Rd, Melbourne, FL 32940