Difficult patient, Bruce Lake 4C refusing dialysis. Staff and all workers very cheerful, without knowing he's depressed and refusing to comply. He has a lot of support and encouragement. They all are very friendly and doing the best they can. Every request was met with as timely as possible. When he became angry , they tried to help navigate him to a better state of mind. Very patient and understanding. I was impressed by the nurse who dropped everything on her med cart to assist me in bowing out when his anger presented. She went back to his room and helped deal with his crisis so I could leave without incident. You have well trained and caring personnel and I can say thank you very much for making his stay pleasant. First Cousin of Bruce Lake.
My first time at here visiting a friend on the 7th floor. Check-in was easy, lobby was clean and inviting as well as the hallways. A staff person from central supply stopped in to address a mattress issue. Very pleasant and he promised follow up.
I'd recommend Van Duyn! Melissa and the 5th floor staff were great! All the nursing staff were patient and kind. Therapy was outstanding. My brother received the most loving care from everyone he encountered at Van Duyn.
Relatives of 575-D resident Edward Betts would like to thank Van Duyn and recognize Lorraine and the 7th floor staff for an amazing job for taking such great care of their loved one while he was on the 7th floor.
I went to Van Duyn for rehabilitation because I was having trouble walking. Therapy encouraged me to walk again, actually, all the staff played a part. The concierge team was kind and helpful.
I would recommend Van Duyn, I liked the service I received from the nurses practitioner and the podiatrist. I didn't relize all of the services provided there. Megan the Director of Social Work deserveds 5 stars! The nutrition and housekeeping teams were A+
I didn't use all the services at Van Duyn, but the Physical and Occupational Therapy was a good service. All the services were good, and the staff made my stay more comfortable.
I was at Van Duyn for rehab, and the Nursing, Recreation, housekeeping, therapy and nutrition teams were all very great in helping me get back on my feet. I would definitely recommend them.
I would absolutely recommend VD! Their Nursing department was good, and I didn't have to ask for a concierge; they just showed up. I even went to Mass.