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The VossWood Nursing Center

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The VossWood Nursing Center
The VossWood Nursing Center
(31 Reviews)
> Get Phone Number & Directions
815 S Voss Rd Houston, TX 77057
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was given a polite greeting when I walked in. It was nice to be acknowledged. They paid close attention to me and all of my questions were answered.
by Linda
December 18, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have helpful information available online?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Yes
by Anonymous
November 28, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 14, 2011
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 23, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
No, it wasn't too loud
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
July 16, 2011
I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. They were qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They are prepared for my appointment and remember almost everything about me. It was difficult to find parking at their office. I had to look for a while and was almost late for my appointment. Parked across the street in the church parking lot. Most importantly it was very beautiful but the quality of care was horrible.
by Cindy
July 08, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 04, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 26, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
March 13, 2011
After years in pain I finally had a total hip replacement...I just moved to Houston 2 months ago. I feared the rehab afterwards because of joint pain I have in most of my joints, and having to recover virtually on my own. Four days after surgery, a nurse-case-manager at the hospital arranged for me to go to a live-in facility - Vosswood Nursing Center.

I arrived after 9pm at night. From the moment I arrived until today (4 weeks later) when I left I received the most comprehensive, loving, quality care I could have ever been given. That first night was tough for me, 4 staff members assisted me with all my ailments through the night. I had never had a surgery before or felt so helpless, but the staff team made me feel it was all ok and they would care for me. And so they did care for me tirelessly for the next 4 weeks...for me and for the several hundred others in this Nursing Home/Rehab Center.

The next morning, an Occupational Therapist (Patricia) came to help me from bed, taught me how to shower and dress with my new limitations and sat and talked me through all my concerns. All I can say was I was sincerely overwhelmed by the gentleness, love and care. She wheeled me out to Occupational Therapy and Physical Therapy area, and as she did I burst into tears. I had feared how I would recover all alone...and here were all these therapist taking care of people. Patricia helped me for 4 weeks an hour each day to build my upperbody strength, taught me how to get up from a chair, and helped me regain coordination I had lost through the surgery. But more than that, she helped me emotionally and spiritually to become strong and hopeful to help my recovery.

Next I met with Megan (my Physical Therapist with a PHD in PT). She was sincere, communicative, enthusiastic and very atune to EXACTLY what I needed to do for each therapy session. 4 weeks ago I was in a wheelchair and could not stand or walk. Today I walked out of Vosswood on my own without any help! To me that was a TOTAL miracle, I know what I felt like after major surgery, I felt I would never walk again, and I know that today I am strong enough to walk on my own. I fully attribute this to Megan, who guided me through 1 to 2 hours of theraputic exercise each day. I am not a person who is in shape, I had never done most of the exercises I did here, but they were exactly what I needed to realize the full advantage of the hip surgery. Megan made sure I was prepared to return to the real world.

A wide variety of specialists attended to me through out my stay, social workers helped me with my insurance, diatician/food staff provided 3 great meals a day and freedom to choose what I wanted for the meals, a staff technician even hooked up my portable DVD player to the TV for me, a wound specialist tended to my wound, vital signs taken daily, the head nurses and nurses Patricia and Victoria brought me my medicines on time throughout each day. My Doctor was available night and day to answer questions or concerns, I would just ask a nurse and they would come right back and relay his recommendations to me. One of the very best services was the love and care from the nurses aids like Connie and Rose, they would pick up everything I dropped on the floor, change my bed (sometimes several times daily) and never never never did anyone complain about anything I asked for.

In my lifetime I have never been in such a loving, helpful, quality and beautiful environment. This is a community environment the staff and patients all join together helping each other. I made some close friends with patients who were going through physical recovery while I was.

The property itself is beautiful, it sits on a heavily wooded bayou with beautiful views from every where. It smells fresh and clean always. Housekeeping visited my room 2 or 3 times a day.

I have never before gone on the internet and written a blog, or comment. But today I had to because I have been so very blessed by everyone on staff in my experience at Vosswood Nursing Center. We all know those commercials for Cancer Centers of America where people testify about the love and hope they were shown; I applaud the Vosswood team for demonstrating love, hope, patience, positive attitudes, spiritual and emotional compassion while delivering the highest quality care.
by MicheleSol
July 29, 2010
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Map and Directions
815 S Voss Rd, Houston, TX 77057