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The Oaks

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The Oaks
The Oaks
(15 Reviews)
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4525 Acushnet Ave New Bedford, MA 02745
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Very quiet, clean and most staff pleasurable/friendly.
by Lori Bosworth xxx.xxx.221.89
December 08, 2018
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.24.62
October 02, 2014
Sadly, My father was placed in a wrong ward, The care coordinator and the nursing supervisor were on vacation at the same time, so there was no employee available to review all of the care given to him. I dealt with each nurse and trained several on his personal care as some were not trained for his personal situation.

There were a few people who stood out and were exceptional, but it was a real eye opener. It was easier to get him transferred out than transferred to the short term rehab section. The RN on his ward was fabulous, but the inability for the nursing staff to know his schedule was something I did not foresee.

His Doctor there, gave orders to run tests in advance, and so even though he was being changed to another facility and the doctor was aware, a stop order was not placed, sand more blood was drawn on the day of transfer. Also the doctor only deals with medical and does not consider the body physically as medical. This leads to more confusion in communication.

Also the medical and doctor meds with 24 hour notice were inadequate for his transfer and so his normal medication ( taken at home) was not allowed.

This used to be a grand place, however in the last 20 years it seems they mainly deal with dementia and alzheimer's patients, and to have a medical rehab person in the long term unit while attempting to walk was a joke. The obstruction and noise was intolerable.

While I realize everyone's health care needs are different, I did not realize that I was to place a transfer for another unit, all supervising him never thought of it. This may be the future of health care in the USA.

I would never use this facility for a person who is sick and in need of medical and physical, while the person have their mental facilities.
by Marianne xxx.xxx.201.105
June 02, 2014
Does the provider's staff treat you well?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Would you recommend this nursing home to others?
Yes
Were handicap accommodations well done?
Yes
Did this nursing home answer all of your questions?
Yes
by sandy xxx.xxx.130.60
March 09, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.16.128
January 08, 2014
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous xxx.xxx.86.229
September 06, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.210.231
June 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.230.194
July 26, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.160.44
July 15, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 21, 2012
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Map and Directions
4525 Acushnet Ave, New Bedford, MA 02745