The Oaks

The Oaks
The Oaks 4525 Acushnet Ave New Bedford, MA 02745

The Oaks

The Oaks is a Nursing Home facility at 4525 Acushnet Ave in New Bedford, MA.
Primary Specialty

Nursing Home

Services The Oaks provides extended-stay nursing care to seniors with varying levels of disabilities in New Bedford, MA.

Please call The Oaks at (508) 998-7807 for more information or to schedule an on-site visit.
Consumer Feedback
(14 Reviews)
4.5 star average for Service
4 star average for Environment
4 star average for Expertise
4 star average for Staff
4 star average for Recommended
5 star average for Value
View All 14 Reviews Add a Review
Recent Reviews
Sadly, My father was placed in a wrong ward, The care coordinator and the nursing supervisor were on vacation at the same time, so there was no employee available to review all of the care given to him. I dealt with each nurse and trained several on his personal care as some were not trained for his personal situation.

There were a few people who stood out and were exceptional, but it was a real eye opener. It was easier to get him transferred out than transferred to the short term rehab section. The RN on his ward was fabulous, but the inability for the nursing staff to know his schedule was something I did not foresee.

His Doctor there, gave orders to run tests in advance, and so even though he was being changed to another facility and the doctor was aware, a stop order was not placed, sand more blood was drawn on the day of transfer. Also the doctor only deals with medical and does not consider the body physically as medical. This leads to more confusion in communication.

Also the medical and doctor meds with 24 hour notice were inadequate for his transfer and so his normal medication ( taken at home) was not allowed.

This used to be a grand place, however in the last 20 years it seems they mainly deal with dementia and alzheimer's patients, and to have a medical rehab person in the long term unit while attempting to walk was a joke. The obstruction and noise was intolerable.

While I realize everyone's health care needs are different, I did not realize that I was to place a transfer for another unit, all supervising him never thought of it. This may be the future of health care in the USA.

I would never use this facility for a person who is sick and in need of medical and physical, while the person have their mental facilities.

Recent Polls
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Does the provider's staff treat you well?
Did this provider give the impression that they cared about your concerns?
Would you recommend this nursing home to others?
Were handicap accommodations well done?
Did this nursing home answer all of your questions?
Add a Review