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The Imperial Grove Pavilion

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The Imperial Grove Pavilion
The Imperial Grove Pavilion
(36 Reviews)
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1366 W Fullerton Ave Chicago, IL 60614
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.235.253
June 05, 2014
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by unimpressed xxx.xxx.42.179
May 31, 2014
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.38.95
November 10, 2013
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.25.73
May 28, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider use current and safe equipment?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous xxx.xxx.44.97
May 25, 2013
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.178.92
May 23, 2013
Great staff!!!!! I came here because I needed rehabilitation for a back injury that rendered me immobile and I was back on my feet within 4 days and able to walk within 10. The staff was friendly and very attentive to my needs.
by Anonymous xxx.xxx.192.162
April 29, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.225.176
April 10, 2013
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.73.121
November 19, 2012
Are you going to visit this provider again?
Not if my life depended on it
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.124.54
November 05, 2012
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Map and Directions
1366 W Fullerton Ave, Chicago, IL 60614