The Imperial Grove Pavilion

The Imperial Grove Pavilion
The Imperial Grove Pavilion 1366 W Fullerton Ave Chicago, IL 60614
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous
November 22, 2011
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous
October 29, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 16, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 09, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 29, 2011
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
by Anonymous
July 11, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous
June 24, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Stan Bartkus
June 20, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the waiting area spacious?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 18, 2011
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
May 25, 2011
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