Directory > Providers > Senior Care > Nursing Home > MD > Silver Spring > Springbrook Adventist Nursing & Rehabilitation Center > Reviews

Springbrook Adventist Nursing & Rehabilitation Center

Nearby

Nursing Homes

Villa Rosa Nursing and Rehabilitation

Mitchellville, MD

Smart Medical & Rehab Therapy

Silver Spring, MD

HCR Manor Care

Silver Spring, MD

Bedford Court

Silver Spring, MD
Get Featured on Wellness.com > Learn More
Springbrook Adventist Nursing & Rehabilitation Center
Springbrook Adventist Nursing & Rehabilitation Center
(13 Reviews)
> Get Phone Number & Directions
12325 New Hampshire Ave Silver Spring, MD 20904
Add a Review

Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Living in a different country, the only way I can contact my mother there is through the telephone. I have dealt with multiple rude people at the front desk and when I am transferred to my mother's phone - no one answers. My mother actually had her room moved because a patient complained the phone rang too much - you think that would be a hint. The best thing I can say about this place is the food is decent. From my own experience of what I have seen when visiting - this center does not focus on the rehab aspect. I only ever saw one patient walking around. They seem to encourage patients instead to stay in bed or a wheelchair all day. Some patients definitely have their rooms arranged nicer than others in regards to phone, tv, etc. Some of the staff is pleasant, the supervisor was plenty friendly while other caretakers were flat out rude and there is a strong sense of indifference in the air. I would never recommend this center to anyone, this is a place you send someone to die - not get better or be taken care of or treated with even an ounce of respect.
by Anonymous xxx.xxx.203.26
April 21, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Would you recommend this nursing home to others?
Absolutely Not
Does this provider treat their staff well?
Kind of, but not very well
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.76.110
April 09, 2013
Horrible. DO not put your loved ones in this nursing home.
by Upset daughter xxx.xxx.61.114
January 23, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.115.40
September 03, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by peachy xxx.xxx.200.87
August 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.171.6
May 16, 2012
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous
February 17, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
November 06, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
No
by Anonymous
October 10, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous
September 29, 2011
Add a Review
Map and Directions
12325 New Hampshire Ave, Silver Spring, MD 20904