Saint Camillus Health Center

Saint Camillus Health Center
Saint Camillus Health Center 494 Elm St Stamford, CT 06902
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
1 star average for Recommended
Value
3 star average for Value
My father-in-law was admitted to St. Camillus in early January 2015 and I cannot say enough good things about this place! From the receptionist to the nurses, the social worker and the therapists, they are all super friendly and helpful. The caseworker even offered to come in on her day off to help me with paperwork. The nurses and help on the floor were smiling and laughing and very helpful. When we walked through the hall, you could see that the staff were always busy at work, never sitting around chatting or anything like that. Also, the place does not smell like urine, which is quite a feat.. The place is a little dated, but definitely clean and especially the first floor has a warm atmosphere.
My father-in-law is stubborn, and would constantly get out of his bed and into his chair on his own, and inevitably he would at times fall. We always got a call right away to let us know. Obviously, this is not a five star hotel, so there will be lots of times when the resident will end up having to wait for the staff to come and help them with this and that. I often had to remind my father-in-law of how lucky he was to be in a place where he was served three meals a day, cleaned and cared for, his laundry done etc.and not to complain if the nurse didn't come immediately when he called.
I would recommend that you keep a close eye on your loved one's condition and not assume that the home will notice every little change. Be their best advocate, listen to what they say and see if you can change the things they are unhappy about so that the stay is easier for them. My impression is that the home is always willing to listen if it is within reason. I highly recommend this place.
by Inger Mirabile xxx.xxx.224.166
February 04, 2015
Did this provider answer all of your questions?
None of my questions were answered
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.51.231
October 28, 2013
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was so nice to arrive and see many fully qualified staff members. This place had a great staff though, and I'll definitely be going back. Every time I've called and left a message, I've never heard back. It's extremely annoying.
by Anna xxx.xxx.63.50
August 21, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.96.142
May 28, 2013
Did this nursing home answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.170.186
May 13, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have helpful information available online?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by EdB xxx.xxx.16.28
January 18, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office clean?
It was satisfactory
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous xxx.xxx.172.86
November 17, 2012
Do not use this nursing home! The direct care nursing staff are wonderful, but nursing management leaves much to be desired. Family members are not invited to give input or be involved with patient care. In fact, I was often dismissed and made to feel like I didn't know what I was talking about, when I expressed concern about my family member's change in cognitive status. He ended up falling as a result of their failure to address, or even acknowledge, any confusion or disorientation. He also experienced a significant weight loss while he was in their care. When he was transported to the hospital one night, I received no call to inform me of this, as they did not have my correct phone number in his chart. Had the admissions department called me when he was admitted, to verify the contact information, this would not have happened. No such calls were made to me upon admission. Family members are kept in the dark about most things. If you need to find placement for your family member, I urge you to look elsewhere.
by Concerned Family Member
August 02, 2011
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