Risen Son Christian Village

Risen Son Christian Village
Risen Son Christian Village 3000 Risen Son Blvd Council Bluffs, IA 51503
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Consumer Feedback

(9 Reviews)
5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
Risen Son is a beautiful facility. I've been in other facilities. They are like living in a hospital. Risen Son has a beautiful living area where you feel at home. My mother hated the facility because it wasn't home, however after she was sent to Bethany she wanted to go back to Risen Son.
by Calliebrin xxx.xxx.53.217
December 17, 2017
do not take your loved ones here. The nursing care is now replaced by another agency not employed there due to poor administration that could care less. They are short staffed constantly and give no thanks to staff that show up with no help especially on the weekends. Social services nurses and DON sit and do nothing to come in and do their part at all. The serving tables for food are disgusting and dirty. Their is no supervision for the dietary staff and you hear them complaining for good reason and bad. Some get their way and don't have to work on a Sunday due to church??? Others have to babysit? I don't think so. They should be there like the others in every area. Residents are put in areas where they don't belong and it's all about money, not any Christian way at all. It's a bold face lie.
by Christy xxx.xxx.18.45
November 01, 2016
Would you refer this provider to a family or friend?
by Anonymous xxx.xxx.32.254
October 22, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.98.25
April 10, 2012
The facility is beautiful and they take great care of my mother. I love the staff. They do a great job and are very friendly.
by Teresa
December 21, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 10, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Shirlee Dierker
November 10, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
September 28, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you refer this provider to a family or friend?
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 24, 2011
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