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Richfield Nursing Center

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Richfield Nursing Center
Richfield Nursing Center
(16 Reviews)
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3615 W Main St Salem, VA 24153
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
mother was there for almost 3 years 1 CNA got fired for hitting her. They did 2 procedures on her without my permission and till this day they are hiding one of them. When she passed away I never received any condolences just a bill in the mail for the month she died in. They had the bed occupied 12 days later and want me to pay for the whole month. There are some good nurses and CNA. But they're under staffed and the CNA's get frustrated and take it out on the patients. They need to be given classes in Dementia/Alzheimer s disease. The patients were once functioning adults that have been handed a horrible disease.
by Katiex3105 xxx.xxx.37.150
February 14, 2017
Was this senior care facility easy to locate?
Fairly Easy
Did this senior care facility prominently display their credentials or business license?
Yes
Would you recommend this senior care facility to others?
If I Had To
Was this senior care facility's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.222.130
September 25, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.177.23
June 23, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility clean?
It was satisfactory
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.178.80
March 30, 2014
Did you feel that your visit with the provider was time well spent?
No
Does the provider's staff maintain a professional appearance?
No
Would you recommend this nursing home to others?
Absolutely Not
Does this provider remember you by name?
Mostly
Did this provider have an entertaining selection of waiting room magazines?
No
by ANONYMOUS xxx.xxx.111.70
March 14, 2014
Would you recommend this nursing home to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the staff members able to answer your questions?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.195.56
February 12, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.17.1
December 05, 2013
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider welcome questions?
Yes, they don't mind answering my questions
Would you recommend this nursing home to others?
Absolutely Not
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.17.39
July 10, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.179.17
March 01, 2013
They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile.

There was an oder of urine that was unsetteling.

The staff was very nice.
by John S xxx.xxx.191.187
January 14, 2013
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Map and Directions
3615 W Main St, Salem, VA 24153