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Mystic Manor

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Mystic Manor
Mystic Manor
(10 Reviews)
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475 High St Mystic, CT 06355
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.237.217
August 01, 2014
Does the provider's staff try to be helpful?
No
Does this provider take that extra step to make you feel special?
Never
Is this provider easy to reach in an emergency?
No
Did the waiting room smell clean?
Yes
Does this provider use current and safe equipment?
Fairly current
by pat xxx.xxx.109.25
February 26, 2014
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.174.242
November 05, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
January 17, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
November 28, 2011
They never left me for an extended period of time and I never felt ignored. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Shirley
October 18, 2011
Does this provider use current and safe equipment?
Fairly current
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
August 15, 2011
They didn't seem like they wanted to listen to almost everything I had to say. They left me completely alone for a long time and I became very nervous. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. It took over 24 hours, until we started getting angry and calling the higher ups to get anything done!!!
by NotHppy
August 05, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 15, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 25, 2011
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Map and Directions
475 High St, Mystic, CT 06355