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ManorCare--Fair Oaks

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ManorCare--Fair Oaks
ManorCare--Fair Oaks
(29 Reviews)
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12475 Lee Jackson Memorial Hwy Fairfax, VA 22033
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Consumer Feedback

(29 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider have reasonable prices?
No, it was expensive.
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
October 31, 2011
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous
October 10, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 06, 2011
Provider does not treat staff with respect. A relative of mine who has worked at several retirement homes found this place to be very difficult to work with HR and admin. There was instance when injured during work was criticized by HR for requesting to go to the hospital for head injury. Staff is also discouraged to come forward with concerns with fear of layoffs. It's a shame because location is great, and company in general has been in business for a while.
by ss314159
August 10, 2011
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous
July 09, 2011
Are you going to visit this provider again?
Sure
by Anonymous
July 07, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
July 06, 2011
Was this provider's office clean?
It could have used some cleaning
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
June 21, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
June 07, 2011
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Map and Directions
12475 Lee Jackson Memorial Hwy, Fairfax, VA 22033