Directory > Providers > Senior Care > Nursing Home > NJ > Moorestown > Tracy Felderstein, Director of Sales & Marketing > Reviews

Tracy Felderstein, Director of Sales & Marketing

Nearby

Nursing Homes

Silver HealthCare Center

Cherry Hill, NJ

River’s Edge Rehabilitation and Healthcare Center

Philadelphia, PA

The Pines at Philadelphia Rehabilitation and Healthcare Center

Philadelphia, PA

Accela Rehab and Care Center at Somerton

Philadelphia, PA
Get Featured on Wellness.com > Learn More
Tracy Felderstein, Director of Sales & Marketing
Lutheran Crossings Enhanced Living at Moorestown
(15 Reviews)
> Get Phone Number & Directions
255 E Main St Moorestown, NJ 08057
Add a Review

Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
My in laws have been residents of Lutheran Crossings for several years. After my mother in law went into the Nursing Care facility a few years ago, I got frustrated every time I went to visit her. I have asked of the staff something I think is basic for human existence and I get no cooperation. I had talked to the manager, the nurses and the aides that care for her at least 12 times asking that her water be put within her reach so she can drink when she is thirsty. When I go to visit, her lips are dry and her mouth is parched. 90% of the time, her water is by the TV across the room or on a night stand behind her or out of reach on her tray table. You would think that a person paying over $11000 a month (this is not an exaggeration) would be getting basic needs met. If she were not so frail, I would take her out of there!!
by FRUSTRATED!! xxx.xxx.109.169
January 22, 2018
Awful. don't even consider it
by AMS xxx.xxx.237.189
April 13, 2016
Please enter your review here.
by donnamigliaccio xxx.xxx.71.87
August 12, 2015
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.252.98
June 12, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.106.35
February 05, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.163.153
April 17, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.226.26
June 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.135.68
May 29, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.93.58
May 25, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.183.248
May 10, 2012
Add a Review
Map and Directions
255 E Main St, Moorestown, NJ 08057