Directory > Providers > Senior Care > Nursing Home > OH > Chardon > Heather Hill Inc > Reviews

Heather Hill Inc

Nearby

Nursing Homes

Chardon Center

Chardon, OH

Chardon Healthcare Center

Chardon, OH

Uhhs Geauga Regional Hospital

Chardon, OH

University Hospitals Extended Care Campus

Chardon, OH
Get Featured on Wellness.com > Learn More
Heather Hill Inc
Heather Hill Inc
(44 Reviews)
> Get Phone Number & Directions
12340 Bass Lake Rd Chardon, OH 44024
Add a Review

Consumer Feedback

(44 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the noise level reasonable in this provider's office?
Reasonable
Does the provider's staff try to be helpful?
Yes
Would you recommend this nursing home to others?
I Already Have
Did this provider give the impression that they cared about your concerns?
Yes
by Austin xxx.xxx.241.34
March 20, 2014
Was the background music pleasant while you were in the waiting room?
Yes
by Anonymous xxx.xxx.123.61
March 09, 2014
Does this provider remember you by name?
No, and they don't make an effort to even try
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by amy xxx.xxx.222.21
January 21, 2014
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Are you going to visit this provider again?
Not if my life depended on it
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by conserned xxx.xxx.218.250
January 18, 2014
Are you going to visit this provider again?
Not if my life depended on it
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.136.98
October 24, 2013
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.238.140
September 07, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.244.80
July 05, 2013
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Was this provider's office clean?
No, I didn't feel comfortable at all
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.97.254
June 07, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.100.14
January 17, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.117.116
October 23, 2012
Add a Review
Map and Directions
12340 Bass Lake Rd, Chardon, OH 44024