Forest Manor Health Care Center

Forest Manor Health Care Center
Forest Manor Health Care Center State Park Rd Hope, NJ 07844
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
My grandfather was there for 2 years and it finally was a place he felt comfortable calling home. This was a great comfort to our family because he was not an easy man to please and placing him was just as hard on us. The staff was extremely friendly, upbeat and always kept us up to speed on whatever was going on. They were able to get him up and into activities to socialize which was a huge deal since he normally would keep to himself. We were very happy he spent his final days with Forest Manor caring for his needs. They became our family.
by Forever grateful xxx.xxx.176.22
November 10, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Are you going to visit this senior care facility again?
Without a doubt!
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.176.22
May 12, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It was satisfactory
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.23.78
May 09, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Does this provider have helpful information available online?
No, just a basic listings page
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.206.250
May 11, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Former patient xxx.xxx.176.22
February 22, 2013
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.147.154
February 04, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider prominently display their diplomas or business license?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.238.250
January 03, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Reni xxx.xxx.179.45
December 03, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by clara fahy xxx.xxx.124.252
September 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.240.234
August 16, 2012
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