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Charlesgate Nursing Center

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Charlesgate Nursing Center
Charlesgate Nursing Center
(6 Reviews)
> Get Phone Number & Directions
100 Randall St Providence, RI 02904
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
2.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Does this provider remember you by name?
Sometimes, but not always
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.158.24
July 07, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.25.177
October 09, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I had the hardest time finding their office, and I usually have a good sense of direction. I would never visit them again. I was very disappointed. PLEASE DO NOT PLACE YOUR LOVED ONES HERE! VERY POOR CARE! MY MOM WAS SO MISTREATED BY THE STAFF AND THEY COVERED UP THE RECORDS IN THEIR FAVOR.
by SUSAN xxx.xxx.64.36
April 11, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. My grandmother was a resident here and her needs were not taken care of. The staff personally blamed my uncle for her failing health claiming it was because he did not visit often enough, he was always there for her. Her failing health was for medical reasons that were not being addressed. Situations are not handeled promptly or professionally at Charlesgate. I would NOT reccommend anyone putting their loved ones in this nursing center, RUN the other way!!!
by Danielle xxx.xxx.206.218
April 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Jim xxx.xxx.115.208
April 10, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.141.248
March 30, 2012
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Map and Directions
100 Randall St, Providence, RI 02904