Camden Care Center

Camden Care Center
Camden Care Center 512 49TH AVENUE NORTH Minneapolis, MN 55430
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Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this senior care facility again?
Without a doubt!
by Anonymous xxx.xxx.95.246
November 20, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this nursing home to others?
Absolutely Not
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Albert xxx.xxx.253.208
January 24, 2014
Would you refer this provider to a family or friend?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.39.186
January 18, 2014
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Jayne Nelson xxx.xxx.189.191
October 05, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
by jim xxx.xxx.253.208
February 17, 2013
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
by Anonymous xxx.xxx.97.9
February 12, 2013
Would you recommend this nursing home to others?
Absolutely Not
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Was this provider's staff friendly?
No, they were rude
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.194.193
January 28, 2013
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.30.3
January 28, 2013
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
by Anonymous xxx.xxx.12.69
January 08, 2013
This facility is a poor nursing home at best. I read the reviews and I don't believe them. The residents complain about the staff and management. When I set with my mom in the court yard during the summer I was told my some of the residents that the management staff is rude to them. The furnishing is poor at best. Mice were running around in the courtyard. Check out the furniture in the court yard. I've had to complain on numerous occasions about the care my mom receives. My mom is in advance stages of Alzheimer’s and requires 24/7 attention. She was sexually assaulted in June, 2012. I filed a police report and the MN Department of Health is conducting an investigation. I am in the process of filing another complaint with the Office of Health Facility Complaints about the care received by my mom. My mom is unable to feed herself so she is fed by the staff. On several occasions when visiting my mom in the evening I have noticed dried food around her mouth and on her clothing. I have mentioned this to management a number of times. The majority of nurse aides are temporary staff. My mom's health care plan requires that her hands and arms are lotion daily. I had to constantly complain about this before it is now done as prescribed. I visited my mom yesterday and had her socks removed so I could view the condition of her feet. I was appalled at what I saw. Her feet were in terrible shape and had not been lotion at all. Her feet were scaly and the toe nails were in horrible condition. The nursing home was keeping my mom in the bed most of the time until I started dropping by in the morning and afternoon. I complained to the owner, who is also the Director of the home, on numerous occasions. In August of this year my mom had bedsores because of them keeping her in bed most of the day. The nurse aides were storing my mom's dirty clothes in drawers and on the shelve in her closet even after I had complained about this to the head nurse and the Director. The nurse aides are constantly changing so there is no one assigned to my mom on a regular basis. When I discovered these conditions I informed management over and over but the same things seem to occur. I am in the process of moving my mom out of this facility. I would advise anyone considering this facility for themselves or a family member to check out the MN Department of Health Nursing Home Report Card.
by Woody xxx.xxx.129.5
November 30, 2012
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