Apple Valley Nursing & Rehabilitation Center

Apple Valley Nursing & Rehabilitation Center
Apple Valley Nursing & Rehabilitation Center 400 Groton Rd Ayer, MA 01432
Add a Review

Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
This place should be shut down.. Nurses do not know how to write a pre auth for meds.. If you want a love one to die fast. Then send them here. I would not even put my x mother in law in this dump..
by Jean Syria.. xxx.xxx.255.198
June 15, 2021
This place should be shut down. . A family member was there. He was on a medication that needed to be taken EVERYDAY.. For some reason they stop giving it. They never told anyone. When we found out. They said they could not get it from the vendor. Instead of getting from somewhere else. They just stop giving it to him. Why did they do this ? One is it would cost more to get it from a outside vendor. 2. They do not care about people. They only care about making money. 3. The unit nurse is a jerk. She needs to go. Funny how we got it in less then 24 hours. They also forgot to order the ambulance for a dr appt. The answer from them is we will look into it. The fact is. Nothing changes with them, Think twice before you put a family member there. T
by jean syria xxx.xxx.37.163
September 22, 2019
Very attenti e staff and very clean
by Sally xxx.xxx.35.21
December 16, 2017
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous xxx.xxx.247.128
May 24, 2014
Would you recommend this nursing home to others?
Yes
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.178.44
March 19, 2014
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.181.67
August 14, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.45.18
January 17, 2013
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.I went to Apple VCalley cirectly from NVMC, so it was effortless on my part. and Apple Valley had the most sensitive and caring staff I had ever seen. top notch personel on all shifts
by bob xxx.xxx.38.89
January 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.131.153
September 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.68.40
September 12, 2012
Add a Review