Apple Valley Nursing & Rehabilitation Center

Apple Valley Nursing & Rehabilitation Center
Apple Valley Nursing & Rehabilitation Center 400 Groton Rd Ayer, MA 01432
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.230.136
May 08, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you experience unnecessary pain during your visit?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
January 17, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's office too loud?
No, it wasn't too loud
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
October 19, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 27, 2011
Was this provider's office easy to locate?
Fairly Easy
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 18, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
July 24, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes
by Anonymous
May 29, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 02, 2011
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