Marthel E. Parsons, M.D., A.B.P.N,

Marthel E. Parsons, M.D., A.B.P.N,
9205 E. US 40 Hwy Independence, MO 64055
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this psychiatrist have reasonable prices?
Absolutely!
Did this psychiatrist answer all your questions?
Every question I had was answered thoroughly
by Brian xxx.xxx.57.59
August 01, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this psychiatrist ever condone negative behavior?
Not at all. They discouraged negative behaviors and suggested helpful solutions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.57.59
June 11, 2013
Does this provider offer flexible appointment times?
Yes
Did this psychiatrist leave you unattended for an extended period of time?
I was left alone for awhile, but it wasn't too long
Would you refer a friend or family member to this psychiatrist?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.6.77
May 09, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.150.69
April 01, 2013
The one thing that I really enjoy about this place is their high level of customer service. Her full attention is always on me and she never takes personal calls during my appointment. She also has a great online presence in multiple directories.

During my appointment, I knew that I always had her full attention. She listened to everything I said without interrupting. It was very easy to get an appointment as well.

It is always a pleasure to talk with Dr. Parsons during my appointments. She is very attentive to what I tell her and gives very direct, insightful advice to me.

Her emphasis on the whole body as being the key to good health is fantastic in my book! We discovered a few concerns about my health that I wasn't aware of because of the extensive blood work she recommended.

I will always stay with her as my doctor, as long she remains in the Independence area. She is very easy to work with.
by Anonymous xxx.xxx.98.31
March 29, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by James xxx.xxx.48.38
March 22, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.48.38
January 18, 2013
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.88.227
December 10, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 06, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this psychiatrist have reasonable prices?
They were decent, but not very affordable
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
February 11, 2012
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