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Joel Cohen, MD

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Joel Cohen, MD
1960 Eye Surgeons
(28 Reviews)
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13300 Hargrave Rd. Suite 300 Houston, TX 77070
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 02, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 28, 2011
Would you recommend this provider to others?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 07, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No
by Anonymous
June 17, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
June 02, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 18, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider prominently display their diplomas or business license?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
May 09, 2011
Although the office is filled with patients, they move you in quickly. Your eyes are dilated ahead of time, the technician does all the prelim testing and then the dr sees you. Dr Cohen is great, always tells you what he's doing and patiently answers all questions. Very helpful.
The front desk could use a little customer service training as they never look you in the eye when checking you in or out. Sometimes trying to make an appointment is challenging. But Dr Cohen's care is excellent.
by Anonymous
November 16, 2010
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Map and Directions
13300 Hargrave Rd. Suite 300, Houston, TX 77070