Rene Altamirano, O.D.

Rene Altamirano, O.D.
AltaMira Eye Care Center 803 S.W. Military Dr. suite 120 San Antonio, TX 78221
Add a Review

Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 27, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 07, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Anonymous
June 07, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
June 03, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 27, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 11, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this business in a safe neighborhood?
No, I didn't feel safe
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
April 14, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 31, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
March 29, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 26, 2011
Add a Review