Rene Altamirano, O.D.

Rene Altamirano, O.D.
AltaMira Eye Care Center 803 S.W. Military Dr. suite 120 San Antonio, TX 78221
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider use current and safe equipment?
Fairly current
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.47.180
January 16, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider use current and safe equipment?
Yes
Was this provider's office easy to locate?
Fairly Easy
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.20.83
January 14, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.115.0
November 01, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.94.212
October 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.168.254
September 18, 2012
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Anonymous
February 10, 2012
They sold glasses at their practice, but their selection was very limited and always has been and Ive been a patient for about 4 years. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. It was easy to get the appointment time that worked for my schedule. I think some of the office staff lacks people skills and that Dr. AltaMirano offers some one on one coaching skills, maybe recoaching the office manager would be helpful to speed up that process. I choose this doctor to support the southside graduates as I too went to the same high school, its a disappointment to see the lack of concern for his patients from his office staff.
by Anonymous
February 02, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 02, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 31, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 27, 2012
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