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Mark Roznik, MD

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Waukesha, WI

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Medical Associates Health Ctr

Waukesha, WI
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Mark Roznik, MD
(10 Reviews)
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N14W23900 Stone Ridge Dr Waukesha, WI 53188
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.57.186
May 05, 2013
Didn't answer or assist with significant follow-up questions and issues.

Nurse (Katie) was NOT helpful at all and seems to enjoy telling patients that the doctor is too busy for any follow-up questions. She said all questions must come thru her and that there is no way to contact the doctor - no e-mail, no phone, no fax - and pretended to be an authority even though it was obvious that she was not qualfied to answer the question and further had no intention of helping.

After learning thru her that I had a question and wanted his direct answer the doctor didn't bother to return my message. Professional oath to help patients aside, they demonstrate very, very poor customer service.
by John D. xxx.xxx.131.62
December 12, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.88.195
November 28, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
No
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.165.110
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.211.96
July 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.178.130
June 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.165.156
April 25, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 08, 2012
Was this provider friendly?
Polite Enough
Are you going to visit this provider again?
Sure
Was this provider's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this provider to others?
Yes
by Anonymous
July 01, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were late a few times to my appointments. I wish they had made more of an effort to be on time. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by richr
June 17, 2011
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Map and Directions
N14W23900 Stone Ridge Dr, Waukesha, WI 53188