Frances Chen, MD

Frances Chen, MD
Vancouver Clinic Inc 700 NE 87th Ave Vancouver, WA 98664
Add a Review

Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
This wonderful Dr. has been my primary care provider for about 12 years. I have become much healthier and only need to see her once a year.
If you’re looking for a n awesome Dr. look no further.
by Bill Robbins xxx.xxx.56.123
May 19, 2019
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Does this provider have helpful information available online?
Definitely
by Anonymous xxx.xxx.11.182
May 02, 2019
Not only were my questions answered thoroughly, The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. They never left me for an extended period of time and I never felt ignored. They have a very good professional reputation. I know that I'm under the care of an expert. . However, the importance of the physician/patient relationship cannot be underestimated. Patients must feel they have the time to say what is needed. Questions and concerns are address, but there is little emphasis on the human aspect of the relationship, ( smiles, wish for luck for upcoming procedures, surgeries.
by anonymous xxx.xxx.132.218
August 16, 2013
by Anonymous xxx.xxx.195.254
June 17, 2013
They made the extra effort to make sure every question and concern I had was addressed. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. I am torn if I would recommend this internist to others. They did the job, but with little to non customer service or quality care. Every time I come here they always remember me by name and greet me Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by IRIS xxx.xxx.101.114
March 05, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.211.193
February 06, 2013
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Terry xxx.xxx.40.167
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.207.218
August 28, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.242.212
August 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.26.20
August 09, 2012
Add a Review