Brian Butcher, MD

Brian Butcher, MD
Peninsula Pediatrics Ltd 298 Nat Turner Blvd Newport News, VA 23606
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. DR. Baust is awesome and highly recommend him to everyone!
by Jamie
February 17, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you refer this provider to a family or friend?
Yes
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
February 14, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only did they answer all of my questions, they also emphasized preventative care and informed me about child safety and nutrition. I was very impressed by how knowledgeable they were. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by courtney
January 30, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
No, it was fine
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
by Anonymous
January 11, 2012
They made an extra effort to emphasize preventative care, and gave me a ton of information about child safety and nutrition. I felt like they genuinely cared about my child's health. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I couldn't believe how well-decorated and child-friendly their examining rooms were. It was obvious that they really cared about making children as comfortable as possible.
by Jessica
January 02, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you going to visit this provider again?
Without a doubt!
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
December 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
December 01, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 10, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes, they had everything for kids of all ages
by Anonymous
November 03, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
October 24, 2011
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