Reproductive Healthcare Associates

Reproductive Healthcare Associates
Reproductive Healthcare Associates 700 Independence Cir Ste 2a Virginia Beach, VA 23455
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this provider's staff friendly?
Not Really
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.87.248
January 19, 2014
The provider has a new office at her house yes I did say her house where she resides with other people don't ask who else she resides with has to be other people the women is married and she has a big house. But how tacky her house of all places the office was small not clean she was not even dressed like a doctor and to top it off she kept texting and getting on her cell phone. Then had the nerve to ask me how I liked her office of course I lied and said I loved it hell I just wanted to hurry up and get out of there. It was hard to find it is in a residential neighborhood with no sign to let anyone know which house is hers I was shocked to know that it was a house that she lived in. I knew when I made the appointment that it was a house but I thought it was a house that she bought and made in to an office not one that she lived in. Like I said the office was small and not clean trust me go somewhere else. I have been a patient of hers for a long time but this is the worse I have seen her office she moves her office a lot but this time she has gone to far. stay away just a little word of advice
by returnpatientnevercomingback xxx.xxx.19.21
November 21, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this provider rush your appointment?
Not too much, but somewhat
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.152.48
October 30, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider friendly?
I didn't feel very welcome
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.0.188
October 15, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.10.219
September 06, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this OBGYN knock before entering the exam room?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.112.238
July 31, 2013
I wasn't too impressed with their level of service within the office, as wait times are typically 30+ minutes and repetitively over the years they have mysteriously deleted my annual appointments w/o advsing me of a need to reschedule. The first time it happened they expected me to take a 2nd day off work to come back another day rather than offering to work me in. Now I know to call to confirm that they've dropped my appointment before showing up so they can reschedule me. It isn't terrible but I think that I probably could get better service somewhere else. It's a shame because the doctor is really knowledgeable and personable and she is always able to answer all my questions in-depth. I understood all my options fully and the doctor really took the time to make sure my questions were answered. Don't call this provider if you're in a hurry. Every time I call I never get a human to speak with, but rather must listen to two repetitive answering machine messages to leave my questons. I've received no call back on an appointment request I made 24+ hrs ago. I've never been in any pain due to the doctor's actions. There definitely appears to be a trend of overbooking clients here---what else could the reliably excessive wait times be due to?
by 50+yroldfemale xxx.xxx.0.44
July 19, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Courtney B xxx.xxx.19.21
June 26, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.156.96
June 01, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.40.72
February 14, 2013
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