Lewis Purnell, MD

Lewis Purnell, MD
5282 Medical Dr Ste 310 San Antonio, TX 78229
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Consumer Feedback

(9 Reviews)
4.5 star average for Service
4.5 star average for Environment
5 star average for Expertise
5 star average for Staff
5 star average for Recommended
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 07, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
September 06, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you recommend this pediatrician to others?
I Already Have
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
September 02, 2011
It was easy to get the appointment time that worked for my schedule. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Diane
August 25, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
August 09, 2011
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 15, 2011
Dr. Purnell is an excellent Pediatrician in my opinion. I have been fornutate that I have wokred with several in San Antonio due to my occupation, and I was able to make an informed decission when choosing a doctor for our son. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. I really love that they have plenty of doctors and nurse practitioners as back-up support for when the pediatrician is sick or unavailable. I feel a lot better knowing that someone will always be available when I need them. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by B. Ramirez
May 12, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I had to wait a few weeks to get an appointment but I eventually got in. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They always take that extra step to make me feel special. I always enjoy my appointments here. They had a few different appointment times available but none were perfect for my schedule.
by Norma
April 25, 2011
Both of my children are seen by Dr. Purnell and we LOVE him!! He is always very gentle and patient even when you can tell he is very busy. We usually wait less than 10 minutes and are sometimes called as soon as we sign in. the office is extremely organized and all are very helpful. The sat.sun clinic for emergent children has saved us a trip to the ER more than once!! Have seen several of the other docs in this group for last minute appts and all are wonderful!!! Did I mention? We LOVE Dr. Purnell?!?!?
by trilliam
November 18, 2010
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