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Henry Lipsitt, MD

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Henry Lipsitt, MD
Pediatrics & Adolescents
(8 Reviews)
> Get Phone Number & Directions
3111 San Pedro Ave San Antonio, TX 78212
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr. Henry Lipsitt was my pediatrician and all my brothers, he's great! I'm 21 now and he's been seeing my 2year old daughter as well. We love dr.lipsitt
by Ariel xxx.xxx.234.206
December 05, 2014
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by momof 2 xxx.xxx.21.50
October 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.139.101
August 30, 2012
The doctors especially Dr Rebecca Rizzo paid close attention to me and my son and all of my questions were answered. Their front desk staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find.
The front desk staff is very rude and inconsiderate they make you feel unwelcomed. The older lady at the front desk is ok, its all the younger staff at the front. They act like we owe "Them" something. Very Very Rude and Unprofessional. I loved coming to this office. My son did too. It was this front desk staff that made me switch to another office. It is unfortunate that the owner of this business or Their Staffed Doctors don't realize how rude they are to the patients at the front. IF they would hire friendly front desk staff I would definitely return immediately. One more thing, there was one slight disagreement/incident with one of the DR's that returned my call on a Saturday. He wasnt my sons normal DR but he was answering calls that evening. He had a strong accent. He actually called me to argue with me about the after hours number I dialed. I told him it was on their voicemail. He insisted that it wasnt. I even told him that one of his Rude Front Staff had given it to me prior to that too. He was so upset raising his voice which made me upset of course. Because instead of him calling for my sons concerns or medical issue he went on scolding me about that call. Very Rude and Unexpected. Dr Rizzo never knew that happened because by Monday I had switched to another Dr. When that Dr did that to me with that call thats when I knew I had enough. No wonder the front desk staff gets away with murder in that office. Just to add my son was born with a medical condition called Spina Bifida, so not to make my son anymore important that any other patient, but when I have to take him to a Dr or call after hours is because his condition is crucial. I am not there or calling because he has a runny nose. Thats how the front staff made me feel and the DR that called me that one evening. I work full time/ plus overtime and I care for my son by myself which is also a full time job on its own, so I am considerate about any Dr or office staff that has to work hard too. I am not ashamed to admit that my son does receive full state insurance coverage also known as Traditional Medicaid, but their front desk would roll their eyes or slurr comments and smack their teeth as I would present them his insurance card. Hello, I work FT and attend night school PT and probably get paid more than the front desk. I pay taxes. I don't sit at home and expect for the Government to support me, just because my son was born with an illness or because I am a single parent. I work for a Government Agency I know better than that. Ignorant people like that pass judgement without even knowing the true facts. I would never treat anyone different in anyway no matter what because I dont walk in their shoes. If my Boss knew we mistreated our clients he would get rid of us. In our company we are not allowed to pass judgement on anyone, nor make faces nor give rude remarks and we assist the needy everyday MON-SAT 8AM TO 6PM!
by Patricia Moreno for Benjamin Moreno xxx.xxx.157.168
June 01, 2012
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They always make sure to return my phone call as soon as possible. They've never left me waiting. I couldn't believe how patient they were with first-time mothers. It didn't matter how basic the first-time mother's question was, they were always happy to spend time explaining everything to them. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one.
by jenny g.
February 29, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes, they had everything for kids of all ages
by Anonymous
December 21, 2011
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.
by Debbie
May 24, 2011
Dr. Lipsitt is wonderful! He always has answers to our questions and is really great with our baby. Unfortunately, the business office employees are NOT wonderful. It seems as though they don't have a clue what they're doing and are often times rude. The ladies in the front office are also not very friendly.
by Jenny
May 09, 2011
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Map and Directions
3111 San Pedro Ave, San Antonio, TX 78212