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Texas Behavioral Health Systems, PA

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Texas Behavioral Health Systems, PA
Texas Behavioral Health Systems, PA
(66 Reviews)
Office

(214) 227-1300

 Fax (214) 227-1333 7707 San Jacinto Place Ste. 300 Plano, TX 75024
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Consumer Feedback

(66 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I could not believe my visit with Nurse Practitioner, Sophie. As a mental health professional, you are supposed to make your patient feel comfortable and at ease regardless of what you think their diagnosis is. I felt rushed and judged from the moment she started asking me questions which made me extremely nervous and unable to respond to the best of my ability. I tried to give her personal examples of the causes of my anxiety and she didn't care to hear them and stuck with generalized questions. I feel I was misdiagnosed and just prescribed something I was very uneasy about. She proceeded to make seemingly sarcastic comments such as "well I know it must suck to hear you have a lifelong disorder" I can't speak for the rest of the staff but Sophie did not handle my case correctly in my eyes. I will not be returning to this practice as I am very disappointed with the way I was treated as an individual seeking real help.
by Sanda xxx.xxx.112.235
November 07, 2017
During an emergency situation Dr. Hamilton and his staff provided the kind of care and follow-through you only hope to receive.
by planoreview xxx.xxx.185.15
February 03, 2017
My experience was wonderful! Great staff, and very friendly.
by Parker Wilkins xxx.xxx.66.241
December 23, 2015
I love going to Dr. Hamilton. I've been going to him for years. He is very smart and knows his stuff. I trust him completely. He does not just shuffle you in and out of his office, he takes his time and listens to you. Unlike some psychiatrist that just see you for a few minutes and write a prescription Dr. Hamilton really cares and offers great resources. He really cares about everyone he sees and his office staff are wonderful. He's not all about the money, he really cares and takes the time to listen. No rushing in and out of his office. Sometimes he runs a little late on his appointments, but that's ok with me because it just means someone before me needed some extra time. He does not overbook is appointments which is nice.
by PlanoMom xxx.xxx.88.229
June 08, 2015
Although there was a 2 months wait for Dr Hamilton, Ive met with one of his Practitioners who has been really great. This was my first experience with a Physch Dr and its been really good. She is very available and feel that the suggestions/prescriptions have been spot on. I would suggest this office to anyone.
by Chris xxx.xxx.12.4
March 12, 2015
While I regularly see one of the nurses in the practice, I was sent to see Dr. Hamilton when an appointment with her could not be made. I arrived at the practice approx. 10 min before my appointment to fill out needed paper work and almost immediately after I turned it in to the receptionist desk I was called back to be seen. At first he asked me about my background and how long I had been coming to the practice and we spoke briefly about how I felt about the service the nurse practitioner I normally see provided. He then went over all meds I was taking and asked how satisfied I was with them. He spent ample time with me to be knowledgeable on who I was and how I needed to be treated. I was very impressed with him, his knowledge and the way I was treated medically. If I need to make an appointment in the future and the nurse practitioner is unavailable I will happily see Dr. Hamilton in the future.
by Christy Meador xxx.xxx.46.2
December 27, 2014
virtually every appointment I have had has been at least 30 minutes wait. Some even up to an hour.
by Amos xxx.xxx.55.228
December 11, 2014
Did this psychiatrist ever condone negative behavior?
Not at all. They discouraged negative behaviors and suggested helpful solutions
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Does this provider have a good professional reputation within your community?
Definitely
Were you glad that you had the appointment with your provider?
Yes
by marilyn croft xxx.xxx.143.153
June 17, 2014
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Mostly
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.143.153
May 10, 2014
Would you recommend this mental health practitioner to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
by Lana xxx.xxx.245.71
April 17, 2014
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Map and Directions
7707 San Jacinto Place Ste. 300, Plano, TX 75024
43 Years In Practice
Website http://www.texasbehavioralhealthsystems.com/
Primary Specialty

Psychiatrist

Practice Texas Behavioral Health Systems, PA
Gender Male
Education Univ Of Tx Med Branch Galveston, Galveston Tx 77550
Training Timberlawn Psych Hosp, Psychiatry
Affiliations Affiliated independent counselors
Affiliated independent Ph.D. clinical psychologist
Office Staff Paul M. Hamilton, M.D.
Twana McVicker, R.N. M.S.N. C-PMHNP
Karah Brashier, R.N. M.S.N. C-PMHNP
Dasha Joseph, R.N. M.S.N. C-PMHNP
Sophie Krchmar, R.N. M.S.N. C-PMHNP
Business Hours
Monday:9:00 am - 4:00 pm
Tuesday:9:00 am - 4:00 pm
Wednesday:9:00 am - 4:00 pm
Thursday:9:00 am - 4:00 pm
Friday:9:00 am - 4:00 pm
Saturday:CLOSED
Sunday:CLOSED