Arielle Lee, MD

Arielle Lee, MD
721 Clinic Dr # A Tyler, TX 75701
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Dr. Lee is an excellent, highly qualified hematologist/oncologist. She is not only concerned about her patient's physical progress/condition but also the psychological/emotional welfare of both her patient and the family. Thorough, attentive to details, willing to listen, knowledgeable, patient, and empathetic all describe her. Her staff is knowledgeable, considerate, and supportive. Communication from Dr. Lee and her staff is prompt and efficient.
As a physician myself, I could not be more pleased with the care and support my wife and I are receiving.
by Dr. Jim Swink xxx.xxx.48.120
January 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.55.125
July 30, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 05, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
February 09, 2012
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Linda
December 26, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
November 08, 2011
One thing I noticed about their office was that it was neat and clean. I wasn't really greeted when I walked through the door, but when I asked for directions at the information desk, they were friendly and helpful. I was seen very quickly (within 15 minutes) compared to another oncologist's office where I had been used to waiting for 1 to 2 hours to be seen! I was able to find a parking spot right away, and I knew my car was safe because the spots were designated and close to the entrance. I'll definitely be going back. Dr. Lee is friendly, kind and has a great bed-side manner. I didn't have a bad experience.
by ~debi
November 04, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They always make sure to return my phone call as soon as possible. They've never left me waiting. Their staff is very friendly and professional. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by CW
August 14, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 01, 2011
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