Kiran Nangrani, DO

Kiran Nangrani, DO
1001 N Waldrop Dr Suite 505 Arlington, TX 76012
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They didn't seem to know much about my medical history or pre-existing conditions. I had to explain everything, which was very inconvenient. The Dr. Peppler seemed really knowledgeable and was able to answer all my questions in-depth.They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
The staff are rude and irritable. Brittney was pregnant at the time of my visit and once I left my exam room I was not allowed to speak with the doctor anymore. There was no getting around Brittney. I would NOT reccomend anyone go to this doctor as long as Brittney works there.
The staff are busy and become irritated easily. I had questions after my appointment and they made it seem like I was a nuisance. I was "allowed" to speak with Dr. Peppler's nurse, Brittney, who made me feel stupid and was very brief and rude. She said all the right things but with a very mean attitude and tone. I also had questions during my "follow-up" call where they informed me of abnormal results requiring a surgical procedure. Again, I spoke with Brittney, who was short with me. I felt like she was judging me and she made me feel dumb all over again. When I questioned if I should refrain from sex, if I had cancer, if the procedure would hurt- all my questions were answered with "I suggest you write all your questions down and bring them to your next appointment." She couldn't give me basic information about anything just to ease my mind a little bit. I tried googling my questions but there are thousands of websites with information that could be wrong. When I asked to speak with the doctor Brittney replied "Dr. Peppler does not do phone consultations." Ok- so I asked if I could come to the office and ask a question or two- "Dr. Peppler has appointments all day and would not have time to speak with you unless you schedule an appointment." I also said "I'm not sure if I want this procedure, I'd like more information before making my choice." Brittney's response- "That's up to you, I can schedule your appointment right now if you'd like." Wow, really?
by Anonymous xxx.xxx.118.151
July 11, 2013
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.221.218
June 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.112.114
June 06, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
February 13, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this OBGYN use current and safe equipment?
Fairly current
by Anonymous
December 15, 2011
I have BCBS insurance and decided to use Dr. Peppler for my annual checkup. I printed up my previous years blood work results and handed in with my paperwork with co-pay. I had been having pelvic pain but every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I suggested that I get a blood test, and when I came back the next day after fasting, the staff wanted to know what type of blood test I wanted. I said the same type that I had given copies of with previous Gyno. Then when they asked me to sit down to draw my blood, they asked me for my credit card so that they could automatically use it, should I incur extra charges in the future. Since it was a basic test and BCBS had been paying for these tests for me for years, I could not understand the request.?? My blood test came back and I was told Dr. Peppler does not treat the patient for cholesterol, etc and I now had to go to my regular doctor. I explained that my previous Gyno had would take the time to discuss my health and prescribed Lipitor. I was told that Peppler does not treat the patient for things like that.??SO MUCH FOR WELLNESS EXAMINATIONS with this doctor.
by Confused
November 04, 2011
Did this provider listen to your input and concerns?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 21, 2011
I've been seeing Dr. Peppler for over 8 years now. She is very caring and inciteful when giving diagnosis. She is very patient to listen to all your questions and happy to answer each and every one of them thoroughly. I have recommended her to several friends who speak highly of her as well! If you can get an appointment with her, then by ALL means, you WILL have the best to offer at Women's Health Services.
Elizabeth Hornick
by tranpez25
January 12, 2011
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