Michael Stavinoha, MD

Michael Stavinoha, MD
Michael W Stavinoha Inc 1631 North Loop W Ste 655 Houston, TX 77008
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Courteous, Professional and Mindful. An EGD was required to define the nature of a mass in my stomach. There was some urgency on my part to get this done and the Doctor went to great efforts to fit me into his schedule. The procedure went very smoothly, the Doctors and Nurses were very pleasant, competent and thoughtful. I have no hesitation in recommending Dr. Michael Stavinoha and his team to anyone.
Great doctor, very satisfied!!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
I have never experienced such unprofessional service from a healthcare professionals office I've ever seen. The doctor himself was decent, however not one time was I ever greeted in a friendly or even civil manner via phone or in person. The staff was scantily clad in very unprofessional clothing during my weekday visit. When I tried to call in to pay my statement balance, Crystal tried taking my CC info without even pulling up my account and verbally attacked me for questioning as to how she was going to apply the payment to my account if she didn't even know what account I was paying!! I will never go back to this doctor based soley on his staff.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Yes
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