Diana Alves, MD

Diana Alves, MD
Friendswood Medical Arts Clnc 505 S Friendswood Dr Friendswood, TX 77546
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Consumer Feedback

(57 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I don't know of anywhere else that would've taken better care of me. I had a great experience. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Jennifer
July 19, 2011
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this family doctor friendly?
Yes
by Anonymous
July 01, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by Anonymous
June 03, 2011
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 31, 2011
Does this provider have helpful information available online?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Yes
Did this provider use excessive foul language?
No
by Anonymous
April 27, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 01, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
March 16, 2011
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