Diana Alves, MD

Diana Alves, MD
Friendswood Medical Arts Clnc 505 S Friendswood Dr Friendswood, TX 77546
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Consumer Feedback

(57 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 25, 2012
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 24, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 23, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 13, 2012
My family have been seeing Dr. Alves for over 10 years and I always feel confident when seeing her that my family and I are well taken care of. I never feel rushed and she is very thorough with her diagnosis.
Thanks for a great job!!!
by Cheryl
January 12, 2012
They were able to provide me everything I expected. I've never doubted their abilities. Dr Alves (and his staff) have always met my expectations.
by JohnG
January 06, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 21, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. These people are heartless and could care less about your situation. They simply don't care.
by Wayne
October 26, 2011
Was this provider's office too loud?
No, it wasn't too loud
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
October 25, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were absolutely amazing. I will definetly return.
by Shay
October 24, 2011
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