Diana Alves, MD

Diana Alves, MD
Friendswood Medical Arts Clnc 505 S Friendswood Dr Friendswood, TX 77546
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Consumer Feedback

(57 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They paid close attention to me and all of my questions were answered. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They always made sure that I wasn't in any pain.
by JEAN SOLET
October 17, 2011
I wouldn't go anywhere else. I had a great experience. They were very sympathetic to my situation, and made me feel cared for. Their primary concern is my health, and they always take the time to address every concern of mine.
by S. McFadden
September 19, 2011
Their staff is very friendly and professional. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Paitent
September 16, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. This provider has very little helpful information available online, and what they do have is hard to find. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by angel782
September 16, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 12, 2011
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
September 01, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 23, 2011
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
Was this family doctor's staff friendly?
Yes
by Anonymous
August 19, 2011
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
July 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
July 25, 2011
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