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Steven Kinney, MD

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Steven Kinney, MD
Hermitage Family Practice
(66 Reviews)
> Get Phone Number & Directions
244 Jackson Meadows Dr Hermitage, TN 37076
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Consumer Feedback

(66 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They gave me sufficient information to make a decision about my treatment plan.
by Ron
June 20, 2011
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
June 15, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
June 09, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
by Anonymous
June 01, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes
Does this provider have helpful information available online?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
May 31, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
May 23, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you recommend this family doctor to others?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
May 13, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
April 26, 2011
Did this provider rush your appointment?
No
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 18, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
April 11, 2011
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Map and Directions
244 Jackson Meadows Dr, Hermitage, TN 37076