Directory > Providers > Doctor > Family Doctor > PA > Wexford > Wexford Health Partners > Reviews

Wexford Health Partners

Wellness.com Featured Provider
Wexford Health Partners
Wexford Health Partners
(8 Reviews)
Office

(724) 940-0300

 Fax (724) 940-0301 2500 Brooktree Road Ste, 200 Wexford, PA 15090

Book an Appointment!

Add a Review

Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by M Guerrero xxx.xxx.110.217
July 29, 2012
My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all.
I think they need new office people, they are so rude.
The lady at the desk acts like she don't want to be there and makes you feel like you are bothering her.
I will never return to that office again. They have very bad attitudes.
change the staff, and if you don't have Insurance they don't want to see you, they must only like people with money
by LJ007
January 25, 2012
Were you able to relax during your appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
by Anonymous
January 20, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you going to visit this provider again?
Without a doubt!
Was this family doctor friendly?
Extremely Friendly
by Anonymous
January 17, 2012
1. Earlier this year, Dr. Behm diagnosed my 76 year old mother-in-law with Parkinson's disease. He came to this conclusion, not with bloodwork, imaging or other testing, but because her hands shake occasionally and he literally bent her arm at the elbow and diagnosed her. Rather than refer her to a specialist, he prescribed an anti-Parkinson's medication which did nothing but make her nauseous. She sought out a second opinion from a neurologist and does not, in fact, have Parkinson's.

2. My mother-in-law is also a diabetic, and even though she sees an endocrinologist, he insists on managing her insulin medication. She went from an oral medication, to a insulin pen and then to two insulin pens. A recent visit to her endocrinologist showed that her insulin numbers were over 500.

3. Because of her high insulin numbers, my mother-in-law was admitted to the hospital to manage her diabetes. Dr. Behm was on call the weekend that she was in the hospital and was unavailable almost all weekend. Apparently one of his office staff did not turn off the phones correctly so the answering service was never forwarded any calls. My mother-in-law couldn't even get Tylenol for a headache because it wasn't ordered on her chart and Dr. Behm could not be reached to have him order it.

4. She was in the hospital for four days before her endocrinologist was called in to consult. Up to that point she was on a sliding scale of insulin and her diet was not restricted at all. She also has high blood pressure but it only took two days for the cardiologist to be called in. In both instances, it was my wife calling the office multiple times, asking, practically pleading and demanding, for the specialists to consult. The results of the consults were the endocrinologist adjusted her insulin and put her on a diabetic diet for the remaining time she was in the hospital and the cardiologist changed two of her medications completely.

Dr. Behm is a very kind man and a competant general practicioner. In the past he has been very attentive and helped our family out many times, but he needs to understand that he cannot and should not manage all aspects of his patients' medical issues. Unfortunately, with this most recent series of incidents, combined with some incidents with his office staff in the past, we will be seeking a new primary care physician.
by Dan G
September 27, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Bill
August 15, 2011
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this family doctor friendly?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
July 15, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 12, 2011
Add a Review
Map and Directions
2500 Brooktree Road Ste, 200, Wexford, PA 15090
Website https://www.wexfordhealthpartners.com/
Primary Specialty

Family Doctor

Practice Wexford Health Partners
Business Hours
Monday:8:00 AM - 4:00 PM
Tuesday:8:00 AM - 4:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 4:00 PM
Friday:8:00 AM - 3:00 PM
Saturday:Closed
Sunday:Closed