My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. I think they need new office people, they are so rude. The lady at the desk acts like she don't want to be there and makes you feel like you are bothering her. I will never return to that office again. They have very bad attitudes. change the staff, and if you don't have Insurance they don't want to see you, they must only like people with money
1. Earlier this year, Dr. Behm diagnosed my 76 year old mother-in-law with Parkinson's disease. He came to this conclusion, not with bloodwork, imaging or other testing, but because her hands shake occasionally and he literally bent her arm at the elbow and diagnosed her. Rather than refer her to a specialist, he prescribed an anti-Parkinson's medication which did nothing but make her nauseous. She sought out a second opinion from a neurologist and does not, in fact, have Parkinson's.
2. My mother-in-law is also a diabetic, and even though she sees an endocrinologist, he insists on managing her insulin medication. She went from an oral medication, to a insulin pen and then to two insulin pens. A recent visit to her endocrinologist showed that her insulin numbers were over 500.
3. Because of her high insulin numbers, my mother-in-law was admitted to the hospital to manage her diabetes. Dr. Behm was on call the weekend that she was in the hospital and was unavailable almost all weekend. Apparently one of his office staff did not turn off the phones correctly so the answering service was never forwarded any calls. My mother-in-law couldn't even get Tylenol for a headache because it wasn't ordered on her chart and Dr. Behm could not be reached to have him order it.
4. She was in the hospital for four days before her endocrinologist was called in to consult. Up to that point she was on a sliding scale of insulin and her diet was not restricted at all. She also has high blood pressure but it only took two days for the cardiologist to be called in. In both instances, it was my wife calling the office multiple times, asking, practically pleading and demanding, for the specialists to consult. The results of the consults were the endocrinologist adjusted her insulin and put her on a diabetic diet for the remaining time she was in the hospital and the cardiologist changed two of her medications completely.
Dr. Behm is a very kind man and a competant general practicioner. In the past he has been very attentive and helped our family out many times, but he needs to understand that he cannot and should not manage all aspects of his patients' medical issues. Unfortunately, with this most recent series of incidents, combined with some incidents with his office staff in the past, we will be seeking a new primary care physician.
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