Melanie Costa

Wellness.com Featured Provider
Melanie Costa
Forefront Dermatology Office

(412) 683-5211

5750 Centre Avenue Suite 500 Pittsburgh, PA 15206
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Consumer Feedback

(65 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Prior to this last appointment with Dr. Costa, I would have given 4 stars - taking 1 away for punctuality - always an hour or 2 to see her. However, Since having merged with another firm, this past year's visit, I felt rushed & 2 of the minor procedures she performed ended up that the skin blistered & lesions were not properly removed - probably from doing it soooo quick. I never had issues in the past and have had same type of procedure done numerous times. In addition, since being billed from out of state company, the extra charges are much higher that previous.
by fairskin xxx.xxx.63.4
October 16, 2017
Great practice I highly recommend them.
by Martha xxx.xxx.181.206
February 25, 2015
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.156.13
July 08, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.74.254
May 13, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.139.39
April 23, 2013
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.191.41
April 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were you able to relax during your appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
Yes
by Quent xxx.xxx.3.140
March 22, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.160.53
March 21, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel safe in this provider's care?
Yes
Was this provider's office clean?
It was satisfactory
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.91.240
March 21, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.140.114
January 29, 2013
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Primary Specialty

Dermatologist

Practice Forefront Dermatology
Gender Female
Payment Options American Express, Cash, Discover, MasterCard, Visa