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Jeffrey Thompson, DO

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Jeffrey Thompson, DO
Dermatology Clinics
(53 Reviews)
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4016 Old William Penn Highway Murrysville, PA 15668
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Consumer Feedback

(53 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I told everyone how great they were the first chance I got. I have never had better service or care at any other dermatologist. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Judy Manza
February 10, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 26, 2012
Would you recommend this dermatologist to others?
I Already Have
by Anonymous
January 19, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 12, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Elaine Libent
December 21, 2011
Was this dermatologist's staff friendly?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
December 20, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the waiting area spacious?
Yes, extremely spacious
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have helpful information available online?
Yes
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
December 12, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 25, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 23, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 24, 2011
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Map and Directions
4016 Old William Penn Highway, Murrysville, PA 15668