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Charles West Jr, MD

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Charles West Jr, MD
Randolph Ear Nose & Throat
(17 Reviews)
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124 N Park Street Asheboro, NC 27203
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Debra Barbery xxx.xxx.85.49
November 18, 2013
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Did this provider have reasonable prices?
Absolutely!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.148.151
November 08, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.125.109
June 12, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
No, they were on time
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Tracey xxx.xxx.58.100
January 22, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
No, they really weren't very helpful
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
by Anonymous xxx.xxx.67.137
January 09, 2013
Was this provider's office too loud?
No, it wasn't too loud
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Are you going to visit this provider again?
Not if my life depended on it
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Not at all, they made me feel stupid for even saying anything at all
by Just me xxx.xxx.45.165
November 27, 2012
Was it easy to make an appointment with this provider?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Are you going to visit this provider again?
Sure
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.58.100
November 26, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's staff friendly?
Not Really
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Kate xxx.xxx.121.42
November 05, 2012
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.10.48
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.39.100
August 15, 2012
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Map and Directions
124 N Park Street, Asheboro, NC 27203