Thomas Coppens, MD

Thomas Coppens, MD
Irongate Family Practice Assoc 3 Irongate Ctr Glens Falls, NY 12801
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.251.133
June 06, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.57.254
February 08, 2013
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. No matter when I go see Dr Thomas Coppen , If I worried about something .I don't have to say anything he ask ok Deb what going on ? He know me inside and out . That enpress me , I been with this same Dr. sence the early 1990 ' s . I wouldn't have any other Dr.
by Debbie Stevens xxx.xxx.2.178
September 11, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.141.63
May 09, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 10, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider promptly return your phone calls?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 04, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 18, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this provider to others?
I Already Have
by Anonymous
July 18, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
June 09, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider prominently display their diplomas or business license?
Yes
Was the waiting area spacious?
Yes
by Anonymous
April 27, 2011
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