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Thomas Coppens, MD

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Family Doctors

Irongate Family Practice Assoc

Glens Falls, NY

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Thomas Coppens, MD
Irongate Family Practice Assoc
(12 Reviews)
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3 Irongate Ctr Glens Falls, NY 12801
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I am going to refer everyone I know here. I absolutely love this place. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by heidi needham
April 08, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Eric Clark
February 28, 2011
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3 Irongate Ctr, Glens Falls, NY 12801