Lisa Toffey, MD

Lisa Toffey, MD
Overlook Primary Care Assoc 33 Overlook Rd Ste Ll6 Summit, NJ 07901
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Donna xxx.xxx.66.181
August 06, 2013
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.174.232
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.72.58
July 16, 2012
The doctor didn't display her qualifications. It seemed like she was trying to rush my appointment, always looking at her watch. She was straightforward but had no empathy or concern. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They had a DMV mentality. If a test result was slow in coming in, they did not volunteer to call the specialist or try to get me the results more quickly, even if I told them I was anxious or it was before a long weekend. The staff was probably the most indifferent and cold I have seen in any doctor's office.
by new patient
November 28, 2011
Does this provider promptly return your phone calls?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 28, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Patient of 20 years
June 28, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the waiting area spacious?
Yes
by Anonymous
June 20, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by BK
March 25, 2011
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